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                                       What is Ethnicroop Return Policy?

    *Our "100% Customer Satisfaction Program" allows for easy for refunds.

  • 1. Products that you received in the "Damaged/Defective/Broken" condition.
    *In Case If You Received A Damage Or Defective Product From Our Side Than We Can Only Refund You
            ( To Eligible For Refund Amount Customer Must Be Have Pre-opening  Video )

     *Our "100% Customer Satisfaction Program" allows for easy for exchange

  • 1. Products not as per description/photo on the website.

  • 2. Products that you may not like for quality, color, and design-related issues.

                                        How to Return an order?

       1. " Customer has to Handle Return courier process by Customer him/her Self  through ANY LOCAL COURIER COMPANY"

       2. If Customer Want Return.

   ( Send Return Parcel to us on our Address by Customer him/her self )  & Return Courier Charges will be payable by the Customer and also Refund Process Charge 200/- will be deducted from the product amount   ( Shipping Courier Charge  Will Not Refund On Refund Product Amount. )

Important Note :

We must find the courier within 5 days of delivery, after 5 days we will not accept the courier.

डिलीवरी के  5  द्दिन के अंदर हमे कूरियर मिल जाना चाहीये, 5 दिनों के बाद हम कूरियर स्वीकार नहीं करेंगे।


 When We receive Courier, will transfer respected Amount within 7 - 8 Business Days to Customer`s Bank Account through NEFT.

(Write your Bank Account Num. & IFSC code on Paper & Keep that paper Inside the Return Parcel Package With ORDER SLIP.)

Ethnicroop Address :

4TH FLOOR 4022 Raj Textile World,Shakti Nagar near Maharana Pratap Circel, Surat. 395010